Last Updated: 22/11/2024
At Bilbab, protecting your personal data is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you use our delivery platform, available on our website and mobile application.
1. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly:
- Name, contact details (address, phone number, email).
- Payment details (processed securely through a third-party provider).
b. Information Collected Automatically:
- Geolocation data to facilitate deliveries.
- Order history and interactions with the platform.
- IP address, browser type, and device information.
2. How We Use Your Information
We use your information to:
- Process your orders and arrange deliveries.
- Enhance your user experience by personalizing our services.
- Communicate with you regarding your orders, updates, or promotions.
- Ensure security and prevent fraud.
3. Sharing Your Information
We only share your data with:
- Delivery partners to fulfill your orders.
- Payment processors to handle your transactions.
- Legal authorities, if required by law.
We do not sell or rent your personal data to third parties.
4. Data Security
We implement technical and organizational measures to safeguard your data against unauthorized access, loss, or alteration. However, no system is completely secure, so we encourage you to keep your login credentials confidential.
5. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data.
- Correct or update your information.
- Request the deletion of your data (within the limits of the law).
- Opt-out of receiving marketing communications.
To exercise your rights, please contact us at contact@bilbab.com.
6. Cookies
We use cookies to improve your experience, analyze platform usage, and personalize content. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page with a new "Last Updated" date.
8. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
Bilbab
Email: contact@bilbab.com
Phone: +212688700067